Consulting packages
Services
Practical, independent hospitality consulting for cafes, restaurants, bars, caterers and venues. Every package is personally delivered by Shazon Perera — no junior staff, no templates recycled from other businesses.
Actionable Operations Plan
A structured, venue-specific operations plan covering your key service, kitchen and admin workflows. Delivered as a polished PDF deck you can share with your team immediately. Ideal for venues that need clearer SOPs without the cost of a full consulting engagement.
- Custom SOP framework for your venue type
- Service flow and kitchen workflow mapping
- Staff responsibility matrix
- Editable checklist templates
- Delivered within 5–7 business days
Digital Onboarding Welcome Kit
A professional onboarding kit for new hospitality staff — branded to your venue and tailored to your service style. Reduces training time, sets clear expectations from day one, and gives new team members a reference they can actually use.
- Welcome letter and venue overview
- Role-specific responsibilities and standards
- House rules and service expectations
- Key contacts and escalation guide
- Delivered within 3–5 business days
Venue Rev Insights — Personalised Consulting Report
A detailed, data-informed consulting report analysing your venue's revenue performance, cost structure and operational efficiency. Shazon reviews your actual P&L, POS data, menu and roster before writing a clear set of prioritised recommendations you can act on straight away.
- P&L and COGS analysis
- Menu pricing and margin review
- Labour cost and roster efficiency
- Prioritised action recommendations
- 30-minute follow-up call included
- Delivered within 7–10 business days
Workforce Health Check
A focused diagnostic review of your current labour spend, roster structure and workforce productivity. Identifies your key cost drivers and delivers clear, prioritised recommendations you can act on immediately. Delivered remotely using your roster, payroll and sales data.
- Labour % benchmarking against your venue type
- Roster and shift structure review
- Key findings and recommendations report
- Estimated savings opportunities
- Delivered within 5–7 business days
Workforce Optimisation
A comprehensive workforce analysis covering every aspect of your labour model. Shazon reviews your actual roster, payroll and sales data before building a restructured staffing model, optimised roster framework and 90-day implementation plan.
- Full labour and roster analysis
- Sales vs labour mapping by day and daypart
- Recommended staffing structure
- Optimised roster framework
- Labour cost targets and savings opportunities
- 90-day action plan
- Follow-up call included
Workforce Transformation
For larger operators and multi-site businesses that need a deeper engagement. Includes management restructuring, KPI frameworks, SOP development and hands-on implementation support across your entire operation.
- Everything in Workforce Optimisation
- Management structure review and restructure
- KPI frameworks for management and team
- SOP development for workforce processes
- Multi-site labour modelling
- Implementation support and check-ins
How it works
Choose your package
Select the package that fits your current challenge — whether that's tightening operations, onboarding staff faster, or getting a clear picture of where your money is going.
Share your information
You'll receive a short intake form. For best results, share relevant P&L, POS/sales data, supplier invoices, menu/recipe costings, roster and wage information.
Receive your deliverable
Shazon personally reviews your information and prepares your report or document. All work is delivered to your inbox as a polished, ready-to-use PDF within the stated timeframe.
Implement and improve
Put the recommendations into practice. The Venue Rev Insights report includes a follow-up call so you can ask questions and clarify next steps.
Not sure which package is right for you?
Book a free discovery call and Shazon will help you identify the most impactful place to start.